Cancellation Policy
Last updated: 6 October 2026
This Cancellation Policy explains how purchases on jagannathahora.com (operated by ASTROZONE (OPC) PVT LTD) can be cancelled or wound down. Our website products are one-time purchases rather than subscriptions; the membership in our Android app is a Google Play subscription. This policy covers both.
1. Recurring Charges
On the website, we do not operate subscriptions, auto-renewals, standing instructions, or stored-card billing. We do not store your card for future charges, and nothing is ever charged automatically. This means there is no recurring payment to "cancel" to avoid a future charge — there simply isn't one.
The one recurring charge is the membership in our Android app, an auto-renewing subscription billed by Google Play. It renews automatically until you cancel it in Google Play (Payments & subscriptions → Subscriptions), which you can do at any time. After you cancel, you are not charged again, and the membership stays active until the end of the period you have already paid for. Deleting your account does not cancel the subscription — cancel the renewal in Google Play first so you are not charged again.
2. Fixed-Term Validity
Each Professional Horoscope Profile and Astrologer Directory Listing — whether bought on the website or in the app — is valid for a fixed one-year term and then lapses on its own:
- A Professional Horoscope Profile remains active for one year and then lapses unless you choose to renew it. No action is needed to stop it — it will not renew or charge you automatically.
- An Astrologer Directory Listing remains active for one year and is then automatically expired and removed from the public directory unless you renew it.
3. Before You Pay
You can abandon the checkout at any time before completing payment — no charge is made and there is nothing to cancel.
4. Removing a Live Profile or Listing Early
If you want to take down a live profile or remove your astrologer listing from the directory before its term ends, email us at admin@jagannathahora.com and we will do it for you. There is no self-service takedown control in the app today. Note that removing content early is a voluntary choice and does not by itself create a refund entitlement — please see our Refund Policy.
5. Renewal Is Optional and Manual
Near the end of a term we may remind you that your profile or listing is about to expire. Renewing a profile or listing is entirely optional and is always a fresh one-time payment that you initiate — it is never automatic.
6. Contact
For help cancelling or removing content, contact us at:
- ASTROZONE (OPC) PVT LTD (operator of jagannathahora.com)
- Registered office: #1221, 3rd Cross, Gandhi Bazaar, Hassan, Karnataka, India – 573201
- Email: admin@jagannathahora.com
- Phone: +91 84313 13232 / +1-864-207-0289