Privacy Policy

1. Information We Collect

• Birth details you enter (date, time, and place of birth) — required to compute charts and related astrological data.
• Account information — such as your email address and authentication identifiers when you sign in.
• Profile content — for a Professional Horoscope Profile or Astrologer Directory Listing, the details, photo, and any documents you choose to add.
• Payment information — processed directly by Razorpay. We receive confirmation of a payment and an order reference; we do not receive or store your full card or bank-account numbers.
• Usage and device data — pages viewed and basic analytics used to operate and improve the Service.

2. How We Use Your Information

• To generate astrological calculations and deliver the features you request.
• To create, display, share, and manage the profiles or listings you purchase.
• To process payments, provide support, and send service-related communications (such as receipts or expiry reminders).
• To secure, maintain, and improve the Service and to comply with legal obligations.

3. Automated & AI Processing

Some features use automated and AI-assisted processing to produce calculations and reference insights from the details you provide. These outputs are informational and do not constitute professional advice or a decision made solely by automated means with legal effect on you.

4. How We Share Information

We do not sell your personal information. We share it only as needed to run the Service:

• Service providers — Razorpay (payment processing) and Google Firebase / Google Cloud (authentication, hosting, storage), who process data on our behalf.
• Public content you choose to publish — a Professional Horoscope Profile or Astrologer Directory Listing is intended to be shareable/public. Profiles support optional PIN protection; only publish details you are comfortable sharing.
• Legal reasons — where required by law, regulation, or valid legal process, or to protect our rights and users.

5. Data Retention

We keep personal information for as long as your account or purchased content is active, and thereafter only as long as needed for legitimate business or legal purposes. You may ask us to delete content you created, subject to any records we must retain (for example, payment records for tax and accounting).

6. Security

We use reasonable technical and organisational measures — including access controls and encryption in transit — to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Your Rights & Choices

You may view much of your data from within the app, in the Settings and "My Data" areas. On a purchased profile you can edit the presentation yourself — the displayed name, photo, bio and supporting documents — from the profile page while it is active. The birth details it is calculated from are fixed once it is created, and its link is permanent. A purchased profile or listing cannot be deleted by you, so to remove one, or to correct a birth detail, contact us and we will do it. Subject to applicable law, you can also request a copy of your data or ask us to restrict certain processing.

8. Cookies & Local Storage

The Service uses cookies, local storage, and similar technologies to keep you signed in, remember preferences, cache computations for performance, and measure usage. You can control cookies through your browser settings, though some features may not work without them.

9. Children's Privacy

The Service is intended to be used by adults. An adult may, however, create a profile for a person under 18 — a parent preparing a horoscope profile for their child, for example. Where someone adds a profile they own and its recorded birth date shows the person is under 18, we ask them to confirm that they are that child's parent or lawful guardian, and we record that confirmation against the entry. Where someone adds a profile held in another person's account, we do not ask for that confirmation: the profile can only be added once that account holder accepts the request. Neither route is an identity check carried out by us.

Please understand what adding a child's profile to a shared family page means before you do it. The birth details on that profile become reachable by anyone holding that page's link, including anyone the link is forwarded to. The family page's owner, and the person whose profile it is, can take a profile off the page — but doing so only stops it appearing there in future. It does not withdraw access from someone who has already opened the link. The control that restricts access to a profile itself is its PIN, described in section 4.

We do not otherwise knowingly collect personal information directly from children. If you believe a child's data has been given to us without the consent of their parent or lawful guardian, contact us: we will take the profile off any shared page it appears on and restrict access to it.

India's Digital Personal Data Protection Act, 2023 sets out requirements for processing children's personal data, including verifiable parental consent. We are working towards a verifiable consent mechanism for children's profiles and will update this policy to describe it once it is in place.

10. Grievances & Contact

For privacy questions, requests, or grievances, contact us at:

• ASTROZONE (OPC) PVT LTD (operator of jagannathahora.com)
• Registered office: #1221, 3rd Cross, Gandhi Bazaar, Hassan, Karnataka, India – 573201
• Email: admin@jagannathahora.com
• Phone: +91 84313 13232 / +1-864-207-0289

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted; we will update the "last updated" date above to reflect the latest revision.